Payments can be made directly from a remote locale

  • using a credit card or debit card over the phone or by email
  • by direct bank deposit too using  an iban transfer
  • or simply by purchasing directly from the e-commerce site here at www.ikarosadventours.com

Cancellation policy

This applies to booking themed features and any service  that requires reservations 

  • A 50% deposit is due at time of booking.
  • The second and final payment of 50% is due 30 days prior to our trip.
  • Cancellation 60 days prior to the trip is fully refundable.
  • Cancellation from 60 days to 30 days prior to the trip -only half the initial deposit is refundable
  • payments are non-refundable after 30 days prior to our trip or reservation

 Additional information on Group or individual Purchase of Themed Features

  • There will be email Communications with the group leading up to the program providing further details and Logistics

If you have any additional questions please do not hesitate to contact Kostas

  • tel+306986726376 
  • or by email at ikarosadventours@gmail.com   
  • on  WhatsApp + 30 6986726376      
  • on messenger – Ikaros Kampos
  • You can also call our office tel. +30 22750-32725

What is required in order to receive a 10% discount when using a promo code to buy products or themed feature tours :

  • 10% discount when applying the promo code to your payment is valid only on  purchases of a themed feature or any  product that are made using  full payment up front  
  • when opting to not pay in full but to make a down payment  and reserve a space on a theme feature or a product 
  • the required down payment is 50% of the value of the product or tour 
  • when a down payment is made a standard 50% is required however there is no 10% discount available to products or tour that are bought by this 50% down payment method 
  • The return and cancellation policy Remains the Same as described for full payment-however there is no 10% discount available unless it is paid in full upfront 
  • likewise  50% can be applied as a down payment for the purchase of a product as well with the other 50% and shipping cost  due before we send the product to the buyer 
  • The 10% discount does not apply to items bought on layaway and not paid for in full with a one-time payment.

Shipping Policy:

  • the shipping of all products will be paid for by the buyers at all times in addition to the price of the product that is listed there will be a receipt from the shipping service provided with the shipment. There will be no handling fee it will be simply the cost of registered shipping with the cheapest and most agreeable method each buyer will know in advance what the shipping cost is by contacting us either by telephone +30 6986726376 or email at our office ikarosadventours@gmail.com

Return Policy –

  • There are no Returns on merchandise purchased from the site this is logistically not feasible  because although the outgoing parcels are handled by a direct process parcels arriving to the island are very inconsistent 
  • for local arts and crafts the sales are final *please be sure you ask any questions about the dimensions or style and receive substantive photographs in advance of purchase 

Guarantees

  • Unless previously specified in the order * We ship our products brand new and in workable condition *
  • We insure packages through the mail or courier service  to ensure that you will receive it in original condition
  • We will guarantee only that the product arrives in new condition unopened unused and unbroken –

If it arrives broken because of being  mishandled by the shippers:

  • we will refund the purchase price of the product and the shipping of the product in both directions – upon our receipt of the broken product

The correct return procedure must be followed  as described below: 

Procedure for broken merchandise-

  • Date matching Photograph of the package with broken merchandise upon arrival and the merchandise must be inside the package 
  • The date must match the date the package was signed for  (or be within reasonable proximity -up to 3 days)
  • and send the package with broken merchandise through an inexpensive method
  • When we receive the package and can inspect the damage we will issue you a refund for the total you have spent on the merchandise and the shipping